Your company wants to move from one cloud or SaaS provider to another, or bring services back in-house. The current provider points to long terms, fees or technical hurdles.
What matters now
- Since September 2025, the Data Act gives customers of data processing services switching rights: notice periods of no more than two months, a transition period and support with the export.
- Until January 2027, switching charges may only be levied at cost; after that they are abolished.
- Contract terms to the contrary cannot be enforced to that extent; the contracts should still be read carefully.
- Test the export early: data, metadata, configurations.
- Design the new contract so that the next switch is easier.
Documents I need
- the existing contract with all annexes and price lists
- previous correspondence about the switch
- an overview of data, interfaces and dependencies
- the new provider’s offer
Next steps
Send me the documents by email to kanzlei@bauer.legal or use the appointment request, and mention any deadline that is running. I usually reply within one working day and let you know how things can proceed. You can write to me in English or German. How we work together and how fees are charged is explained under How we work together.
More: IT law.
This page gives a general overview of German law and does not replace advice on the individual case.