A competitor, a consumer association, a private individual or the data protection authority challenges your website’s cookie banner, its tracking or embedded services such as fonts, maps or videos.
What matters now
- Non-essential cookies and similar technologies generally require prior consent; “reject” must be as easy as “accept”.
- Secure the current state of the website immediately (screenshots, list of embedded services), then fix it.
- Damages claims by private individuals are not always justified; mass letters of this kind are well known.
- If you receive a warning letter: take the deadline seriously and do not sign the cease-and-desist declaration unchecked.
Documents I need
- the letter with the date of receipt
- screenshots of the banner and the settings
- a list of embedded services and tools
- privacy notices and contracts with service providers and the agency
Next steps
Send me the documents by email to kanzlei@bauer.legal or use the appointment request, and mention any deadline that is running. I usually reply within one working day and let you know how things can proceed. You can write to me in English or German. If the deadline is close, it is best to call: +49 33365 784007. How we work together and how fees are charged is explained under How we work together.
More: IT law, Unfair competition law.
This page gives a general overview of German law and does not replace advice on the individual case.